How to become a patient

Updated: Tuesday March 22, 2011

To become a patient of the Smithville Medical Centre Family Health Team, we ask that you be a resident of the Township of West Lincoln. This is because West Lincoln covers a very large geographical area and is constantly growing. Our goal is to ensure that we can continue to provide our current and new patients of the area with the best medical care possible.

We ask that you register at Health Care Connect (HCC) either online or by telephone.

Before contacting HCC, you will need to contact your current family doctor and de-roster or de-register from their practice. If appropriate, you can ask your current family doctor to keep you on as an active patient until you do register with a new family physician, then you will not be without a family doctor. You will also need a current (not expired or red & white) health card.

Health Care Connect Telephone: 1-800-445-1822

When we are accepting new patients, we will get a list of registered people from HCC to be contacted.

Once you have been contacted and accepted by our office, we ask that you:

  • Pick up your New Patient package
  • Return your forms ASAP and allow us a few days to enter the information into our system
  • You call us to schedule your initial appointment with your new family doctor

When you come in for your initial appointment, bring in all of the completed forms as well as all of your medications, including vitamins and supplements.

Because of the many request we get, we ask that the above process be completed within 30 days of being accepted or the request could be denied and given to the next person not the list.

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